Privacy Policy
Your privacy is important to us
1. Introduction
Garris Direct (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us through various channels including SMS messaging.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account or use our services
- Subscribe to our newsletter or marketing communications
- Opt-in to receive SMS messages
- Contact us with inquiries or support requests
- Participate in surveys, contests, or promotions
Information Collected Automatically
When you visit our website or use our services, we may automatically collect certain information about your device and usage patterns, including:
- IP address and device identifiers
- Browser type and version
- Operating system information
- Page views and navigation patterns
- Time and date of visits
- Referring website addresses
📱 Mobile & Phone Information Protection
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing, operating, and maintaining our services
- Processing transactions and sending related information
- Sending administrative information and service updates
- Responding to your comments, questions, and customer service requests
- Sending marketing communications (with your consent)
- Conducting SMS campaigns (with your explicit opt-in consent)
- Improving our website and services
- Preventing fraud and enhancing security
- Complying with legal obligations
4. How We Share Your Information
We may share your information in the following situations:
Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as:
- Payment processing
- Email and SMS delivery services (such as Aircall)
- Website hosting and maintenance
- Customer support services
- Analytics and marketing tools
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Security Measures Include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and employee training
- Secure data centers and infrastructure
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
Access and Portability
You may request access to the personal information we hold about you and receive a copy in a portable format.
Correction and Updates
You may request that we correct or update inaccurate or incomplete personal information.
Deletion
You may request that we delete your personal information, subject to certain legal limitations.
SMS Opt-Out
You may opt-out of SMS messages at any time by texting STOP to the number you received messages from.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.
Types of Cookies We Use:
- Essential cookies for website functionality
- Analytics cookies to understand usage patterns
- Marketing cookies for targeted advertising
- Preference cookies to remember your settings
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the “Last Updated” date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email:info@garrisdirect.com
- Company:Garris Direct
- Subject Line: Privacy Policy Inquiry
We will respond to your inquiries within a reasonable timeframe and work to address any concerns you may have.
Privacy Policy – Garris Direct